understanding EOBs from the insurance company

What resources are not available equally to all economic classes in your community?

Do most insured people you know read and understand EOBs from the insurance company? What do most patients understand about costs of services?
How do perceptions differ in your community about quality of care at a private clinic. With specialized services in an affluent neighborhood versus the public safety-net hospital? What seems to drive those perceptions?
Do people from poverty in your community have a voice in decisions making when new systems of care are designed for their intended benefit? Does that make sense? Why or why not? If you were designing a healthcare clinic for women. To what extend would you want to hear from women about the design, services etc?
What did I think about when I went through the healthcare checklist? What kinds of emotions or judgements did any of the statements bring up for me?
How might having a knowledge of the hidden rules when communicating with a provider, family member, caregiver, or patient/client help improve a treatment plan?
If all providers had a better understanding of each patient’s resources as presented in this chapter, how might the healthcare delivery outcome be improved? Or not?