Barriers to an Effective QI Effort Case

For this Assignment, review Case 3, “Barriers to an Effective QI Effort,” in Chapter 11 of the text, Managing Health Services Organizations and Systems. Reflect on how you, as a current or future health care administrator, might address strategies to implement a quality improvement initiative. Consider the following questions: What considerations should you keep in mind to address quality? How does one measure quality and identify strategies to improve quality in an HSO? Then, review the Week 6 Case Questions document in this week’s Learning Resources to complete the Assignment.

The Assignment (3 pages):

  • Complete the case questions presented.
  • Be sure to provide support from the literature in completing the case questions.

Required Readings

Longest, B. B., Jr., & Darr, K. J. (2014). Managing health services organizations and systems (6th ed.). Baltimore, MD: Health Professions Press.

Chapter 11, “Controlling and Allocating Resources” (pp. 497–548)

McAlearney, A. S., Garman, A. N., Song, P. H., McHugh, M., Robbins, J., & Harrison, M. I. (2011). High-performance work systems in health care management, part 2: Qualitative evidence from five case studies. Health Care Management Review, 36(3), 214–226.

Singer, S. J., & Vogus, T. J. (2013). Reducing hospital errors: interventions that build safety culture. Annual Review of Public Health, 34, 373-396.

Week 6 Case Questions

Design and Control in Quality Improvement Initiative

Chapter 11, Case 3: “Barriers to an Effective QI Effort

Questions:

Use the principles of QI from Chapters 7 and 8 to outline a basic effort to improve quality in the ED.

  1. Use the principles of QI from Chapters 7 and 8 to outline a basic effort to improve quality in the ED.
    2. Identify some control measures that Lester could use.