Improving Patient Outcomes


Discuss the 3 phases of the labor relations process: recognition phase, negotiation phase, and administration phase. Why is it important for human resources managers to have an understanding of labor relations?

The initial post should be at least 400-600 words.

Note: Use APA style to cite at least 2 scholarly sources from the last 5 years


For your Discussion Board assignment, respond to the following items:

  • Describe a negative health care experience that you or someone you know went through.
  • Discuss the challenges in health care that cause this negative experience to occur.
  • Explain what could be done to improve or eliminate this experience from happening to more people in the future.